At SOULT, we strive to provide efficient and reliable shipping services to our customers worldwide. Please review the following information regarding our shipping policy:
- Shipping Locations: We currently ship to all international destinations.
- Shipping Methods: We offer various shipping methods to accommodate your needs, including standard and expedited shipping options.
- Warehouse Locations: Our products are shipped from warehouses located in Germany and Jordan. Depending on your location and product availability, your order may be fulfilled from one of these warehouses to ensure timely delivery.
- Custom Charges: For orders shipped within the European Union (EU) and Jordan there will be no custom charges or import duties applied. However, please note that orders shipped to outside these area may be subject to customs duties and taxes, which are the responsibility of the recipient.
- Shipping Times: Shipping times may vary depending on your location, selected shipping method, and product availability. Estimated delivery times will be provided at checkout based on the shipping address provided.
- Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, allowing you to track the progress of your delivery.
- Shipping Costs: Shipping costs are calculated at checkout based on the selected shipping method, destination, and order weight.
- Order Processing: Orders are typically processed and dispatched within 1-2 business days. Please note that orders placed on weekends or holidays may experience slight delays in processing.
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at [info@soultofdeadsea.com].
